I’m a technically skilled and service oriented professional writing to request for place in your IT support team. My vast experience in user support, system administration and network management combined with my strengths in problem solving and team collaboration makes me feel confident that I would significantly benefit your organization in this capacity.
With a broad range of computer and systems proficiencies, my solid technical skills as well as my strong technical abilities position me ready to thrive in this challenging role. With a strong focus on ensuring optimal user service and support, I excel at resolving technical problems, troubleshooting network connectivity issues and maintaining computer hardware peripherals. Additionally, my current experience in IT administration and help desk support for MUKI Society LTD has provided me with core strength in technical needs, network administration and General IT support.
Highlights of some of my qualifications includes; troubleshooting Pcs, laptops and mobile devices, deploying, testing and maintaining workstations & peripherals, skills in Microsoft 365, skills in ERP: creating and deleting user accounts, setting passwords and using remote connectivity. I also have a degree in information Technology from Murang’a University