Nairobi, Githurai
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Customer Service Attendant
Job Type
Full-Time
Employment Status
Unemployed
Gender
Male
Age
Education
College certificate level in electrical and electronics engineering power option (differed)
Skills
1; Goal oriented and ability to handle multiple tasks
2; Proven track record in customer service like; communicating reliable information to customer.
3; Proficient basic operating systems like; Microsoft word, excel, power point access and the internet.
4; Possess excellent written and verbal communication skills.
5; Ability to maintain good relationship with customers.
Languages
Possess excellent written and verbal communication skills in both Kiswahili and English.
Certifications
-kenya certificate of secondary education
Highest Qualification
High School (S.S.C.E)
References
1: name: anne njeri jese
position: director
company name: ebenezer mix collection shop
tell
email:jeseanne75@gmail.Com
2: name: maureen wambui
position: manager
company name: ebenezer mix collection shop
tell
email:wmorine424@gmail.C
WORK HISTORY
- Customer service-Ebenezer Shoes Mix Collection
- Front desk service- Ebenezer Shoes Mix Collection
DUTIES AND RESPOSIBILITIES
1: Responded promptly to customers’ inquiries.
2: Handled and resolved customers’ complaints.
3: Processed orders, forms, applicants and requests.
4: Obtained and evaluated all relevant information to handle product and service inquiries.
5: Performed all other roles as assigned.
ACHIEVEMENTS
✓ Attracted a diverse group of people by answering products and service questions.
✓ Developed and implemented customer services, policies and procedures of Ebenezer Shoes Mix Collection Shop, reducing negative customers’ feedback by approximately 10 %.
KSh15,000 - 20,000
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