Excellent verbal and written communication skills in both english and kiswahili
• excellent customer service
• friendly and professional demeanor front desk receptionist with the desire to help others
• experience in hospitality industry.
• problem solving skills necessary to keep customers and clients satisfied
• multitasking skills to continue speaking to a customer whilst searching for information
• ability to remain calm in stressful situations
• strong work ethic leading to efficient and complete service
• great sales experience and persuasion techniques
• ability to work a telephone switchboard
• familiar with multiple computer programmes and systems with a capacity to learn others
• skilled in the use of autocad, odk, , esri arceditor, mysql, and arcgis softwares