WATUWA NATHAN MABALAH
C/o Pangani Area, Nairobi-Kenya
A Professional IT specialist with strong academic background combined with excellent working experience of six Years in IT consultancy; Consistently recognized for technical troubleshooting skills used to rapidly and cost-effectively resolve challenging technical issues; Quickly learn and master new technology; Equally successful in both team and self-directed settings; and Proficient in a range of computer systems.
An Administrative support professionaloffering versatile office management skills and proficiency in Microsoft Office programs (Word, Excel, Access, PowerPoint and Outlook); Service-focused, technically skilled and hardworking; known for tactful handling of sensitive, confidential issues; ability to resolve customer complaints; and timely completion of polished, executive-level reports and presentations with demonstrated ability to learn new computer programs quickly,
Possess exceptional skills gained from online learning and trainings in Business Management with excellent customer service skills, Administration, security and Theological Virtue;
2009-2011: Uganda Institute of Information and Communication technology
Diploma in Information Technology, Second Class (Upper Division)
2004-2005 Mbale Progressive Secondary School
Uganda Advanced Certificate of Education
2000-2003 Uganda Certificate of Education (UCE) (Division II)
Private Candidate in Ikoba Girls Secondary School
United Nations Department of Safety and Security
Basic Security in the Field II (English)
Advanced Security in the Field
2012 To 2015
Alison Collage online
Diploma in Business Management and Entrepreneurship,
Diploma in Customers Service,
Diploma in Project Management.
United States Institute of Peace online
Certificate in negotiation and Conflict management
Certificate in Conflict analysis,
Certificate in Mediation and Conflict Management ongoing.
2017: Online Volunteer in Grant Research and Project writing- Seeds Theatre Group (Inc.)* Papua New Guinea and Care Community Education Center/Child development in Arua Uganda
2012 to Date: Business Manager - Faithtechnos Training and information Center: in
Collaboration with Horizon Internet Café (HIC) Supported by Uganda Communications Commission (UCC) and Rural Communications Development Fund (RCDF)
Provide networking, Computer Basic applications Training, repair and maintenance, internet related solutions, secretarial bureau, and ICT consultancy services.
Overseeing and managing all functions in the business;
Planning and implements business strategies;
Strategic decisions making and ensuring that the business is running in accordance with the set goals;
Delegating tasks, and recruiting new supporting staff.
Preparing and submitting reports to the supporting agencies.
Hire, train and evaluate new employees
Determine priorities for acquisition of equipment and services through preparation of a strategic procurement plan and guidelines
Supervision, Repair and maintenance of computers in other ICT centers like Aduku, Paidha, Bweyale, Pakwach and Arua.
Liaison with needy individuals and institutions in rural communities about ICT services, planning, designing, implementation and evaluation of such project.
2010 To Date: NGO Board Secretary & Co-founder: National United Christian
Restoration Organization (NUCRO)
Files and record management in the office
Correspondence; Liaison incoming and outgoing calls and mails
Document preparation and mailing/distribution
Routine clerical tasks and errands in the office
Certifications: Diploma in ICT, Business Management & Administration
Systems: Windows XP/7/8/10, Mac OS, Thin Client/N-computing technology and Networking
Databases: MS Access
Applications: MS Office 2003-2013, Quick books Pro, R-Man Point of Sale, Adobe, etc
Co-founder of Community Based organizations and NGO like United Craft Works Association-UCWA, Ageteraine Farmers Association-AFTA supported by Save the children, GIFTEN Care Foundation (GICAFO) National United Christian Restoration Organization-NUCRO and Kiryandongo District Village Agents Association, with support from USAID Feed the future Commodity production and Marketing Activity;
A Trained Community Knowledge Worker (CKWs) in Good agronomic practices, Post Harvest handling and marketing to train and disseminate/collect agriculture-related information via Android phones (Phone Technology) supported by USAID Fed the Future Commodity Production and Marketing Activity Project; Participated in Youth Business Skills training in Start and Improve Your Business (SIYB) by International Labour Organization and Business and Loan Management training by Private Sector foundation Uganda.
Hobbies: Painting and photography, watching, Community group involvement, Surfing internet and Reading.
Language: Spoken Written
English (Official) Advanced Advanced
Kiswahili (National) Intermediate Intermediate
Mr. Moyilodo Emmanuel
Director Horizon Internet Cafe LTD
+256 712 427486
Pastor Paul Kutosi
+256 775 027024
Project Coordinator-Seeds Theatre Group (Inc.)*