Hard skills- can work with CRM, ERP and sage pastel softwares. Proficient in computer skills.
Soft skills- Empathetic, problem solver , Active listener and Quick learner.
Languages
English, kiswahili
Highest Qualification
Degree
I have a 3 years experience working in customer service and field sales representative and supervisor. At customer service I was able to actively engage customers in making their orders and expedite on payments. Major responsibilities was to handle large amounts of incoming calls from customers either placing orders or airing their complaints. Additionally as a field sales representative and supervisor I was able to meet the customers in person and inquire on orders and payments.