• Customer Service CV

Customer Service CV

Posted Sep 6
Mombasa Road, Nairobi, Kenya
32 views
3 years
Customer Service Work Experience
KSh25,000 - 35,000
Expected Salary
Full-time
Job Type
Employed
Employment Status
Male
Gender
Married
Marital Status
28
Age
EDUCATION BACKGROUND • September 2014 to April 2018 Chuka University: Bachelor of Commerce, Banking and finance (option) and attained a second class upper division. • 2010-2013: Certificate of secondary school at Busakala secondary school where I attained a B+ of 72 points. • 2009 certificate of primary education at Ananda Marga academy which I attained 324 marks out of 500 marks.
Education
No
Still Studying
Persuasive Speaking Skills Clear Communication Skills Attentiveness Time Management Willingness to Improve Empathy Effective Listening Adaptability Ability to Use Positive Language Self-Control Taking Responsibility
Skills
English SWAHILI
Languages
• A certificate from Masters Computer College on computer packages. • A Certificate in entrepreneurship from Ismart Kenya. • A certificate in online digital marketing from Emobilis.
Certifications
Degree
Highest Qualification
1. IDEON LIMITED- Team Leader ideon limited Name: Isabela Muchoki Phone no Email: imuchoki@ideon.co.ke 2. LIVELYHOODS KENYA Mailing address:claire@livelyhoods.org Postal address:P.O BOX 29622-00100 ADDRESS: Precious plaza, Naivasha road Kawangware, Nairobi Kenya 3. INUKA AFRIKA- Branch Supervisor Name: George Thiong’o Phone no Email: thiongogeorge93@gmail.com. Supervisor.thika@inukasystem.com 4. HORIZON CONTACT CENTERS KENYA Horizon Contact Centers Ltd Gateway Park, Mombasa Road. P.O. Box 3027-00506, Nairobi, Kenya. Tel E-mail: info@horizoncontactcenters.com 5. Horizon contact centers Kenya- Team Leader Name: Samuel kimani Phone number Email: snkimani@horizoncontactcenters.com
References
I am a committed, friendly and hardworking Customer Service Representative with a
passion for providing excellent customer service at all times. In my current role, I have
resolved more than 150 issues, always having the needs of the customers and the
reputation of the organization at heart. I have dealt with customers’ enquiries and
complaints face-to-face, over the phone and via email. My excellent customer service and
communication skills, combined with my relevant work experience, make me a real asset
to any organization that I work for.
KSh25,000 - 35,000
Last seen 2 days ago
0712757663
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