It is with much enthusiasm that I am submitting to you my application for the Office
Management/Human Resource Professional position that has recently opened in your company.
During my early years career with Sterling Credit Limited, as an admin, I spent time honing my
upselling techniques, office management skills and organization skills. In just six months on the
job, my managers already had me onboarding and training new employees. By the time I left
sterling Credit, I had achieved the following results:
Customer Service Rating= 98% over that period
Resolved 94% of customer issues, thereby reducing the caseload of the operations manager