Some job roles need a higher level of ICT skills than others.
For example, many jobs within the IT and technology sectors will require specialist ICT skills such as web development, system administration and ICT integration.
Here is a list of the top five ICT skills all employees should have:
Basic Operation of ICT Hardware – Including printers, scanners, photocopiers, smartphones, tablets and projectors.
Safe Internet Usage – Such as using search engines for research purposes or updating company social media accounts.
Typing– The ability to use a word processing program (such as Microsoft Word) to create letters, agendas and minutes. In some roles (such as medical or legal secretarial work), audio transcription skills will be required.
Document Creation– The ability to use software (such as Microsoft Word, Microsoft Publisher or Adobe Creative) to produce professional documents like PowerPoint presentations, letters, leaflets or posters.
Internet & Email- The internet operations.