Nakuru, Nakuru Town East
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Telesales Agent
Company Name
Highmark Services
Job Type
Full-Time
Work Setup
Office
Career Level
Junior
Application Deadline
March 20,2024
Responsibilities
Contacting potential & existing customers to inform them about the company’s products.
Answering questions about the products or the company
Asking questions to understand customer requirements, compliments & complaints
Closing sales & achieving set sales targets
Take orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Requirements & Skills
Strong customer focus with exceptional customer relations skills.
Agility, speed of response, positive engagement in challenges, change and innovation.
Excellent oral and written communication skills •
Excellent interpersonal skills and Ability to self-motivate to produce results
Multi-tasking skills
Dependability and adaptable
Ability to take personal responsibility for his/her own performance
Self-driven so as to achieve set sales targets
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues & close sales
Minimum Qualification Requirements
Certificate/diploma in Sales, Marketing or a related field
at least 6 months experience in a telesales environment will be an added advantage
Sales skills and experience
Proven track record of successfully meeting sales quota preferably over the phone
Excellent knowledge of English & kiswahili
Minimum Experience
1 year
The aim of this job is to ensure retention and acquisition of high value customers through telesales. ( salary & commissions are provided)
We are looking for an enthusiastic Telesales Agent to contribute in generating sales for our company. The person will be responsible for closing sales deals over the phone and maintaining good customer relationships.
They must be comfortable presenting products over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business
KSh 5,000 - 10,000
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