Mombasa, Nyali
153 views
Call Centre
Job Type
Full-Time
Employment Status
Employed
Gender
Female
Marital Status
Single
Age
Education
Bachelor's degree in internationa studies
Still Studying
No
Skills
1.Great communication skills:
2. Customer service skills
3. Problem-solving skills
4. Multitasking abilities-
5. Technical proficiency i am familier with computer systems, software applications, and
call center technology is important. This includes knowledge of customer relationship
management (crm) software, call scripting tools, and other relevant programs.
6. Adaptability: i have ability to be adapt and adjust to changes in procedures, policies,
or customer inquiries.
7. Team player.
8. Attention to detail.
Languages
English
swahili
Highest Qualification
Degree
I am a proactive and customer-focused professional with a Bachelor's Degree in International Studies and extensive experience in customer service and communication roles. In my previous position as a Market Research Assistant at Trident Plumbers Limited, I aquired my skills in telephone communication, customer engagement, and problem-solving. I am also skilled at handling inquiries, resolving issues, and providing exceptional service to customers. With my strong interpersonal skills, attention to detail, and dedication to exceeding customer expectations, I am confident in my ability to thrive in a fast-paced call center environment and contribute positively to the team's success.
KSh25,000 - 35,000
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