• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Troubleshoot Devises and network problems, diagnosing and solving hardware or software faults.
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company either in person or over the phone (Remote support) .
• Setting up accounts for new users and Profiles and handle password issues
• Repairing and replacing equipment as necessary
• Testing and recommending and Training staff members on new technology
• Organising and Setting up video conferencing on request. (using BlueJeans, zoom Room and Skype)
• Planning and executing Digital marketing strategies – including Marketing campaigns website Search Engine Optimization (SEO), Google Analytics, email marketing and social media (Facebook, Twitter and LinkedIn).
• Maintaining our social media presence across all digital channels.
• Social media image editing
• Measuring and reporting on the performance of all digital marketing campaigns
• Managing company domain accounts