•Acquire new clients, and offer excellent service to the existing clients
•Assess clients' needs and preferences to deliver tailored safari travel advice
•Craft detailed travel plans and itineraries that align with the clients' interests, budget, and schedule.
•Organize travels from beginning to end; handle bookings of safaris, accommodations, transportations, and activities. Ensure all services meet quality standards.
•Maintain clear and active communication with clients before, during, and after their safari to ensure a seamless experience.
•Work with vendors (hotels, lodges, guides, and other service providers) to confirm arrangements and negotiate favorable terms.
•Assist clients in understanding and obtaining necessary travel documents such as visas, vaccinations, and travel insurance.
•Promptly address any issues or complaints that may arise, offering solutions to maintain client satisfaction.
•Maintain up-to-date knowledge of the safari industry, destinations, trends,