Davemwo Bakery Ltd - Assistant manager
Handle staff training, shift scheduling, and performance evaluations to maintain efficient and customer-focused team.
Monitor inventory levels, conducted stock checks, and coordinated with suppliers to ensure timely procurement of ingredients and packaging materials.
Address customer inquiries and resolved complaints promptly to enhance satisfaction and build customer loyalty.
Support marketing efforts by implementing seasonal promotions and tracking daily sales performance.
Manage opening and closing procedures, including cash reconciliation and daily reporting.
Freelance - Digital Marketer & Content Creator
Freelance, Kenya
01/2022 - Current
Managed social media marketing campaigns
Managed social media platforms for improved brand visibility and customer engagement.
Created engaging content to boost online presence and attract potential customers.
Brainstormed ideas with 5 clients and stakeholders to maximise project potential.