Nairobi, Embakasi, 14/04/2025
2 views
Business Students Internships
Internship Work Experience
1 year
Job Type
Full-Time
Employment Status
Unemployed
Gender
Female
Marital Status
Single
Age
24
Previous Work Experience
Mamafua Laundromat
Laundromat Attendant
Oct 2024 - Mar 2025
Wakinga Technical Institute
Administrative Assistant
Jan 2024 - May 2024
Mwananchi Credit
Sales Marketer
May 2023 - Dec 2023
Stima Sacco Society Ltd
Customer Service Intern
Jul 2022 - Sep 2022
Education
2019-2023 - Maseno University
Business Administration with IT
(Accounting Specialization)
2015-2018 - Dudi Girls Secondary School
Kenya Certificate of Secondary
Education
Grade attained C+
2005-2014 - Nyagowa Primary School
Kenya Certificate of Primary School
KCPE Marks 350/500
Still Studying
No
Skills
High integrity and confidentiality
Communication and people skills
Computer proficiency
Interpersonal Skills
Attention to detail
Time management
Problem-solving skills
Active listening
Languages
English
Kiswahili
Certifications
No
Highest Qualification
Degree
References
ROSEMARY NAFULA MMASI
LECTURER MUSAKASA TECHNICAL TRAINING INSTITUTE
nafularosemary047@gmail.com
CLIFTON WASIKE
FIELD MERCHANDISER BDF, NAIROBI
onyangoclifton@gmail.com
JANET OTIENO
CREDIT OFFICER STIMA SACCO, KISUMU
janneyjay74@gmail.com
Customer service representative with a track record of exceeding performance goals and driving customer satisfaction. Expertise in CRM systems analyzing customer feedback and implementing process improvements. Skilled at providing courteous and efficient assistance andpassionate about creating a positive customer experience,building customer relationship and difusing customer situations contributingto the overall success of the organization.I am seeking to leverage effective communication and problem-solving skills to maintain a customer-centric approach and achieve a 95% customer satisfaction rating.
I am excited to apply my creativity, adaptability and analytical thinking to enhance satisfaction, improve
efficiency and building loyalty through clear standards and strategies for service quality and performance. I am ready to contribute to a team's success by efficiently executing responsibilities with meticulous attention to detail and a commitment to timeliness and accuracy.
KSh25,000 - 35,000
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