Nairobi, Kahawa West, 11/05
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Customer Account Manager
Advertising & Marketing Work Experience
2 years
Job Type
Part-Time
Employment Status
Unemployed
Gender
Male
Marital Status
Single
Age
21
Previous Work Experience
Brenda's pastries
Customer service attendant
Feb 2023 - Aug 2025
Amazon mechanical turks
Data and video annotator
Aug 2023 - Sep 2024
Education
Currently in university
Still Studying
Yes
Skills
Customer relationship management
Excellent communication skills
Sales and marketing skills
Customer service and support
Problem-solving abilities
Negotiation and persuasion skills
Team collaboration and teamwork
Ability to meet sales targets
Time management and organization
Complaint handling and conflict resolution
Interpersonal skills
Client retention and engagement
Professional presentation skills
Adaptability in hybrid work environments
Active listening skills
Confidence in dealing with customers
Ability to work under pressure
Goal-oriented mindset
Lead generation and prospecting
Computer literacy and online communication skills
Languages
Yes, English and Kiswahili
Highest Qualification
High School (S.S.C.E)
References
Brenda's pastries
Brenda.awuor@gmail.com
I am a motivated and adaptable Electrical and Electronics Engineering student at Jomo Kenyatta University of Agriculture and Technology (JKUAT) with strong communication, problem-solving, and interpersonal skills. I am passionate about learning, technology, and delivering quality results in every task assigned to me.
I have experience in customer service, data annotation, and handling client interactions, which has helped me develop professionalism, teamwork, and the ability to work under pressure. I am confident in building positive relationships with customers, resolving issues effectively, and contributing to team goals.
I am a fast learner, highly organized, and capable of working independently or collaboratively in dynamic environments. My goal is to apply my technical knowledge, communication abilities, and strong work ethic to contribute positively to an organization while continuing to grow professionally.
KSh20,000 - 25,000
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