Nairobi, Kangemi, 03/11/2024
66 views
Customer Account Managers
Job Type
Full-Time
Employment Status
Self-Employed
Gender
Male
Marital Status
Single
Age
26
Previous Work Experience
lodwar county hospital
administrative assistant
Jan 2023 - Aug 2024
multichoice kenya
customer service
Jan 2019 - Jun 2024
Education
bachelor degree health system management
Still Studying
No
Skills
communication
problem solving
customer handling
computers
Languages
english
swahili
Certifications
n/a
Highest Qualification
Degree
References
Deputy Director Admin & Finance
Lodwar County Referral Hospital
Madam Emanuella
Phone No
Email:mlomolo12@gmail.com
Supervisor
Multichoice Africa
Madam Waceke
Phone No
Email:lizwaceke8@gmail.com
Dear Hiring Manager
I am writing to express my keen interest in the Telemarketer position advertised on jiji app. Having spent three years as a Customer Service Representative for MultiChoice Africa and two years as an Administrative Assistant at Lodwar Referral Hospital, I possess a strong foundation in communication, organization, and customer interaction skills that I believe would make me a valuable asset to your team.
During my time at MultiChoice Africa, I was responsible for resolving customer inquiries, handling billing disputes, and promoting new products. My experience in this role instilled in me the importance of understanding customer needs, maintaining patience, and resolving issues effectively.
My subsequent role as an Administrative Assistant at Lodwar Referral Hospital further enhanced my organizational and communication skills. I was responsible for managing appointments, handling incoming calls, and assisting with administrative tasks. This fast-paced environment taught me to prioritize tasks, manage multiple demands, and maintain professionalism under pressure.
I am a highly motivated and results-oriented individual with a strong work ethic. I am confident in my ability to learn new systems quickly and adapt to a remote working environment. I am also a proficient user of Microsoft Office Suite and CRM software.
I am eager to contribute my skills and experience to your team and am confident I can make a positive impact. Thank you for your time and consideration. I look forward to hearing from you soon.
KSh15,000 - 20,000
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