Nairobi, Kasarani
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ICT Support
Computing & IT Work Experience
3 years
Job Type
Full-Time
Employment Status
Self-Employed
Gender
Male
Marital Status
Single
Age
Education
Work Experience:
Position: IT Technician
Company: KBC TV Station
Duration: January 2023 - December 2023
Responsibilities:
- Provided technical support for all computer hardware and software systems used within the TV station, ensuring smooth operation and minimal downtime.
- Troubleshot hardware issues such as malfunctioning monitors, keyboards, and CPUs, swiftly diagnosing problems and implementing solutions to minimize disruption to broadcasting operations.
- Conducted regular maintenance checks on computer systems, ensuring optimal performance and preventing potential failures.
- Assisted in the installation and configuration of new hardware and software, including broadcasting equipment, editing software, and production tools.
- Responded promptly to IT support requests from staff across various departments, offering remote assistance or onsite troubleshooting as required.
- Utilized command prompt skills to execute system commands, perform diagnostics, and troubleshoot network
Still Studying
Yes
Skills
Skills for Computer ICT Support Job:
1. Hardware Troubleshooting: Proficient in diagnosing and resolving hardware issues such as malfunctioning components, ensuring minimal downtime and optimal performance of computer systems.
2. Network Troubleshooting: Skilled in identifying and resolving network connectivity issues, including troubleshooting routers, switches, and Ethernet cables to ensure uninterrupted access to network resources.
3. Software Installations: Experienced in installing, configuring, and updating software applications on various operating systems, ensuring compatibility and functionality according to user requirements.
4. Cabling Management: Knowledgeable in managing and organizing network and power cables to maintain a tidy and efficient workspace, minimizing the risk of cable damage and facilitating future maintenance tasks.
5. Customer Service: Strong interpersonal and communication skills to provide timely and effective technical support to end-users, addressi
Languages
English
swahili
french
russian (beginner)
Certifications
Bachealor of business with it
computer science programs (on-going)
computer packages certification
Highest Qualification
Degree
References
Kca university
probation computing center
my mom
- Dedicated and integrity-driven professional with a passion for delivering exceptional results.
- Committed to achieving work goals through diligent effort, continuous learning, and unwavering dedication.
- Demonstrates a strong sense of responsibility and accountability in every task undertaken. Strives for excellence in all endeavors, maintaining a high standard of quality and integrity.
- Committed to fostering positive relationships, collaborating with colleagues, and contributing to a productive work environment.
- Eager to leverage skills and experience to contribute meaningfully to the success of the team and the organization.
KSh25,000 - 35,000
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