Nairobi, Kasarani, 6 hours ago
10 views
Customer Service
Work Experience
3 years
Job Type
Full-Time
Employment Status
Employed
Gender
Female
Marital Status
Single
Age
29
Previous Work Experience
Cci Global
Customer Service Agent
Oct 2023 - Now
Noir Gallery
Sales assistant
May 2023 - Oct 2023
Education
University of Embu
Second class upper division
Degree in education English literature
2015-2019
Still Studying
No
Skills
Proficiency in communication skills, CRM software such as Salesforce and Zendesk, Microsoft ensuite, Google docs and sheets.
Languages
English and Swahili
Highest Qualification
Degree
Highly motivated and customer-focused professional with experience in customer service, customer experience, sales support, and administrative operations. Skilled at building strong customer relationships, resolving inquiries and complaints efficiently, and delivering exceptional service across phone, email, and face-to-face interactions. Experienced in using CRM platforms such as Zendesk and Salesforce to manage customer interactions, maintain accurate records, and improve service delivery.
KSh45,000 - 60,000
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