Nairobi, Kasarani, 07/07
112 views
Job Opportunity
Sales & Telemarketing Work Experience
3 years
Job Type
Full-Time
Employment Status
Unemployed
Gender
Female
Marital Status
Single
Age
27
Previous Work Experience
Direct cash
Telemarketer
May 2022 - Jul 2023
Education
Mount kenya university - medical laboratory science. 2021-2025
Still Studying
No
Skills
● Generated sales leads and promoted financial products.
● Handled customer inquiries and scheduled client appointments.
● Supported customer retention and relationship management initiatives.
Languages
Yes. English and Swahili.
Highest Qualification
Degree
I have two years of hands-on experience in customer service and sales within a debt collection company here locally and remote—specifically focusing on assisting customers 24/7 via phone calls, texts and email—I am confident in my ability to contribute immediately to your team’s commitment to safety and excellence.
In my previous role, I was responsible for ensuring clients were well informed about our products. My core responsibilities included performing detailed follow ups to identify defects in any of our products and monitoring the customer's reviews. I also handled any queries and complaints the customers had based on our products and services.
I pride myself on my attention to detail, which allows me to capture everything the customer's say and record it efficiently.I have the required communication skills set being fluent in both English and Swahili. I am familiar with social media platforms too and I'm always informed about current trends on social media. I am eager to bring my proactive approach to your quality team.
Thank you for considering my application. I look forward to the possibility of discussing how my experience aligns with the needs of your organization.
KSh20,000 - 25,000
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