Nairobi, Kayole, 10/07
5 views
Tour Guide / Customer Service Assistant
Work Experience
less than 1 year
Job Type
Full-Time
Employment Status
Unemployed
Gender
Male
Marital Status
Single
Age
23
Education
Education
Diploma in Hospitality and Tourism Management
Nyeri National Polytechnic
Still Studying
No
Skills
Skills
- Customer service and client handling
- Tour guiding and visitor assistance
- Communication and interpersonal skills
- Knowledge of wildlife and museum exhibitions
- Ticket checking and visitor support
- Ability to work with local and international guests
- Teamwork and cooperation
- Time management and reliability
- Basic computer skills
- Problem-solving and adaptability
- Record keeping and basic reporting
- Calm under pressure and professional conduct
Languages
English and Kiswahili
Certifications
Not yet pending
Highest Qualification
Diploma
References
National Museums of Kenya
I am a Diploma graduate in Hospitality and Tourism Management with hands-on experience in customer service, tour guiding, wildlife handling support, and visitor assistance gained during attachment at the National Museums of Kenya, including Nairobi Snake Park & Aquarium and the Main Museum. I have worked with local and international visitors, school groups, and exhibition guests, helping with customer care, ticket checking, guiding, and sharing information about wildlife and Kenyan heritage. I am dependable, calm under pressure, and comfortable working with people in tourism, hospitality, customer service, front office, museum, travel, and general support roles.
KSh15,000 - 20,000
Safety tips
- Don't disclose your personal information
- Do your research before inviting anyone for an interview
- Don't open the links that aren't included in the candidate's CV
- Conduct the interview in a safe and secure office environment
