A motivated and detail-oriented professional with a Diploma in Human Resource Management and experience in administration, customer service, and operations coordination. Skilled in managing bookings, maintaining records, coordinating daily activities, supporting clients, and monitoring performance against set KPIs. Possesses strong communication, organisational, problem-solving, and interpersonal skills, with a commitment to delivering excellent customer experiences and supporting efficient business operations. Adaptable, proactive, and eager to contribute to organisational growth while continuously developing professionally.