Retail Sales & Customer Service
Welcome and assist walk-in customers
Provide product recommendations and detailed explanations
Handle payments and maintain accurate sales records
2. Online Order Fulfillment
Pick, pack, and dispatch online orders accurately and on time
Coordinate with delivery riders and logistics partners
Track orders and update customers when necessary
Handle returns and exchanges efficiently
3. Inventory Management
Monitor stock levels and report low inventory
Assist with stock counts and restocking
Ensure products are well displayed and organized
4. Marketing & Content Creation
Create engaging content (photos, short videos, captions) for social media
Assist in executing marketing campaigns and promotions
Engage with customers online (comments, DMs, inquiries)
Suggest creative ideas to grow brand visibility
5. Shop Operations
Maintain cleanliness and organization of the shop
Ensure merchandise is properly displayed