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Nairobi, Kilimani, 2 days ago
196 views

Shop Attendant - Sales Marketing Assistant

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3
Job Type
Contract
Work Setup
Office
Career Level
Junior
Application Deadline
15/9/2026
Responsibilities
Retail Sales & Customer Service Welcome and assist walk-in customers Provide product recommendations and detailed explanations Handle payments and maintain accurate sales records 2. Online Order Fulfillment Pick, pack, and dispatch online orders accurately and on time Coordinate with delivery riders and logistics partners Track orders and update customers when necessary Handle returns and exchanges efficiently 3. Inventory Management Monitor stock levels and report low inventory Assist with stock counts and restocking Ensure products are well displayed and organized 4. Marketing & Content Creation Create engaging content (photos, short videos, captions) for social media Assist in executing marketing campaigns and promotions Engage with customers online (comments, DMs, inquiries) Suggest creative ideas to grow brand visibility 5. Shop Operations Maintain cleanliness and organization of the shop Ensure merchandise is properly displayed
Requirements & Skills
Retail Sales & Customer Service Welcome and assist walk-in customers Provide product recommendations and detailed explanations Handle payments and maintain accurate sales records 2. Online Order Fulfillment Pick, pack, and dispatch online orders accurately and on time Coordinate with delivery riders and logistics partners Track orders and update customers when necessary Handle returns and exchanges efficiently 3. Inventory Management Monitor stock levels and report low inventory Assist with stock counts and restocking Ensure products are well displayed and organized 4. Marketing & Content Creation Create engaging content (photos, short videos, captions) for social media Assist in executing marketing campaigns and promotions Engage with customers online (comments, DMs, inquiries) Suggest creative ideas to grow brand visibility 5. Shop Operations Maintain cleanliness and organization of the shop Ensure merchandise is properly displayed
Minimum Qualification Requirements
Minimum 3 years’ experience in retail sales (outdoor, sports, or apparel is an added advantage) Strong customer service and communication skills Experience handling online orders or e-commerce platforms is a plus Basic content creation skills (smartphone photography/video, social media posting) Organized, reliable, and detail-oriented Ability to multitask and work independently Comfortable using POS systems and basic digital tools
Minimum Experience
3 years
We are looking for a proactive and versatile Shop Attendant who will support both in-store sales and online order fulfillment. The ideal candidate is customer-focused, organized, and comfortable creating content and contributing to marketing efforts during quieter periods.
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