Receptionist

Customer and Personal Service: Knowledge of principles and processes for providingcustomer and personal services. This includes customer needs assessment, meetingquality standards for services, and evaluation of customer satisf- action x Relationship Management: I am a proven relationship bui- lder with excellent interpersonal x Skills and I am able to nurture and retain strong relati- onships with existing and newcustomers x Interpersonal and communication skills: I am able to build an understanding of the clientneeds and concerns, and exp- ress these to -other members of my team

Stephen gaitho -field area manager monica nyakio- telesales manager