Support: Experienced in providing technical support, diagnosing computer issues, and maintaining hardware and software systems.
Cybersecurity Fundamentals: Knowledgeable in basic security practices, risk mitigation strategies, and maintaining data integrity and privacy.
Professional Competencies
Loan Collection & Client Engagement: At Goldstep Capital Ltd, I worked as a Loan Collection Officer where I developed strong negotiation, communication, and follow-up skills. I maintained professionalism while ensuring clients adhered to repayment schedules, balancing both firm recovery efforts and empathy.
Team Collaboration & Innovation: As an intern at Swahili POT Hub, I contributed to several tech-related tasks, working with a team to build creative solutions and enhance digital capacity-building programs. I displayed eagerness to learn, adaptability, and the ability to manage tasks under minimal supervision.