I have finished Highschool Level and got Universe Entry Grade, I took Communication Studies at the University and got a Distinction.
Still Studying
No
Skills
Negotiation Skill, Problem Solving Skill,Time management skill, Listening Skill,Team work and Collaboration, relationship Management, Building Strong client relationship.
Languages
English, Kiswahili,Luo
Certifications
Mabingwa having meeting sales targets daily
Highest Qualification
Diploma
References
Yes , Airtel Kenya superiors.
I am highly motivated and customer-focused Customer Service Agent with over 4 years of experience working in high-volume service environments in Kenya. Skilled in handling customer inquiries, complaint resolution, call handling, and CRM systems while maintaining excellent customer satisfaction. Strong communicator with a positive attitude and the ability to work under pressure.