Mombasa, Likoni, 15/02
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Customer Account Managers
Sales & Telemarketing Work Experience
4 years
Job Type
Full-Time
Employment Status
Unemployed
Gender
Male
Marital Status
Single
Age
25
Previous Work Experience
AIRTEL KE
Customer Service
Jan 2023 - Jan 2026
Education
I have Finished Highschool Level and got University Entry Grade, finished University pursuing Communication Studies and got a Distinction.
Still Studying
No
Skills
Problem Solving Skill,Time management and Priotization,Negotiation skill, Building strong client relationship, strategic communication,Teamwork and collaboration,CRM Proficiency such as sales force , Relationship Management,sales and growth mindset,
Languages
English, Kiswahili,and Luo.
Certifications
Yes, Mabingwa Certificate from Airtel since I always achieved my Daily Targets.
Highest Qualification
Diploma
References
Airtel Managers who were my superiors.
I am a highly motivated and customer account Manager Agent with over 4 years of experience working in high-volume service environments in Kenya. Skilled in handling customer inquiries, complaint resolution, call handling, and CRM systems while maintaining excellent customer satisfaction. Strong communicator with a positive attitude and the ability to work under pressure.
KSh25,000 - 35,000
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