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Mombasa, Mombasa CBD, 15/04
45 views
Front Desk / Receptionist
Work Experience
1 year
Job Type
Contract
Employment Status
Unemployed
Gender
Male
Marital Status
Single
Age
27
Previous Work Experience
VEVOR
Website Admin
Jan 2022 - Aug 2025
Education
Bsc applied statistics with programming
Still Studying
No
Skills
Guest service
administrative proficiency
problem solving
digital online visibility skills
cultural awareness
analytical skills
hotel software
Languages
English
swahili
Certifications
Bsc applied statistics with programming
Highest Qualification
Degree
What Services I Offer
- Welcoming and checking in/out guests efficiently while delivering exceptional customer service
- Managing reservations, room allocations, and billing using hotel management systems
- Handling phone calls, inquiries, and coordinating with housekeeping, maintenance, and other departments
- Ensuring smooth daily operations and maintaining a welcoming, professional reception area
- Addressing guest concerns promptly to enhance satisfaction and loyalty
Additionally, I support hotels in improving their online presence by:
- Optimizing website content and blog posts for better SEO and search visibility
- Assisting with digital marketing tasks to attract more direct bookings from local and international travelers
Let me help your hotel deliver outstanding guest experiences while boosting your occupancy rates.
KSh35,000 - 45,000
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