Mombasa, Mombasa CBD, 29/06
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Field Sales Agents
Job Type
Contract
Work Setup
Hybrid
Application Deadline
6/10/2026
Responsibilities
Client aquization
Products promotion
*1. Sales & business development*
- Find new clients through field visits, referrals, garages, car dealers, and networking
- Pitch logbook and asset finance products, explain rates, terms, and features
- Build relationships for repeat business and referrals
*2. Loan processing & credit assessment*
- Help clients complete applications and gather docs: ID, KRA PIN, logbook, insurance
- Do preliminary credit and business appraisals to check repayment ability and risk
- Submit applications, follow up on approvals and disbursements
- Verify vehicles and chattels offered as collateral, usually with a branch manager
*3. Client management & collections*
- Monitor repayments and push for timely payments
- Follow up on defaulters and arrears, negotiate payment plans
- Handle inquiries, complaints, and retention strategies
Requirements & Skills
- *Networking*: Building ties with garages, car dealers, and boda riders is how you get a steady lead flow.
*2. Credit & analytical skills*
- *Basic financial analysis*: Spot if a client’s business can cover the loan from cash flow, not just from what they say.
- *Due diligence*: Quickly verify logbooks, IDs, KRA PINs, and spot fake docs.
- *Risk assessment*: Judge vehicle value, client character, and repayment likelihood in 15-20 min during a field visit.
*3. Operational & personal skills*
- *Computer literacy*: CRM updates, submitting apps, pulling reports. Most firms use mobile apps now.
- *Time & route management*: You’re covering a lot of ground. Poor planning kills your daily visits.
- *Resilience & self-motivation*: It’s field-heavy, target-driven, and you’ll face rejections daily.
- *Integrity*: You handle cash, docs, and collateral. Firms fire fast for fraud.
Minimum Qualification Requirements
- 1–3 years in sales, microfinance, Sacco, banking, or direct logbook loan sales.
- Fresh grads get in if they’ve done internships in sales, collections,
- Valid driver’s license and motorbike riding ability is often required since you’ll be moving between clients all day.
- Clean certificate of good conduct.
- Computer literacy: able to use CRM apps, Excel, and mobile loan systems.
- Must meet company KYC checks — no fraud or active loan default history.
Minimum Experience
1 year
You identify and acquire new clients by pitching logbook and asset finance products, explain rates and terms, and build relationships for repeat business. You help clients complete applications, collect documents like ID, KRA PIN, and logbook, and do a quick credit/business check to assess risk. Once submitted, you follow up on approvals and disbursements, and verify vehicles with the branch manager.
After disbursement, you monitor repayments, chase late payments, negotiate payment plans, and handle complaints. You keep accurate records, ensure KYC/KYB compliance, and report daily on sales, acquisitions, and targets.
*Where it fits
It’s a mix of sales, credit assessment, and collections. Most time is spent in the field, often on a motorbike, and pay is usually a base + commission tied to disbursements and repayment performance.
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