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- "Building a StoryBrand: Clarify Your Message So Customers Will Listen" is a book written by Donald Miller. In this book, Miller introduces the StoryBrand framework, a proven storytelling formula to help businesses connect with their customers. He emphasizes the importance of creating a clear and compelling brand message that resonates with customers' desires and addresses their pain points. By following the StoryBrand framework, businesses can position themselves as the guide in their customers' story, helping them overcome challenges and achieve their goals. Miller provides practical advice, real-life examples, and actionable steps to help busine