1. Welcoming customers, understanding their needs, and assisting them politely.
2. Helping customers access computers, internet services, printing, scanning, photocopying, and related services.
3. Selling products or services such as printing services, stationery, airtime, accessories, or other cyber-related services.
4. Receiving payments, issuing receipts where applicable, and keeping accurate records of daily sales.
5. Typing, printing, photocopying, scanning, laminating, binding, and assisting with online applications.
6. Helping customers with legitimate online applications, email, document uploads, downloads, and form filling.
7. Keeping computers, printers, and the work area clean and reporting technical problems to the responsible person.
8. Monitoring stationery and other supplies and informing the supervisor when stock is running low.
Recording sales, expenses, customer transactions, and other daily activities accurately.
Protecting customers' personal information, passwords,