Nairobi, Nairobi Central, 15/04
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Customer Experience Executive
Work Experience
more than 5 years
Job Type
Full-Time
Employment Status
Employed
Gender
Female
Marital Status
Married
Age
30
Previous Work Experience
Spring board Capital
Customer experience executive
May 2019 - Now
Education
1.Secondary school: komothai girls,
2. Rift valley institute of science & technology
Still Studying
No
Skills
Customer journey mapping
customer experience (cx) strategy
customer-centric thinking
service excellence & customer satisfaction
sales process management
lead generation & conversion
relationship management
communication & negotiation
loan portfolio management
credit risk assessment
financial analysis
portfolio optimization
problem-solving & analytical skills
Languages
English
Certifications
Diploma in dietetics management
customer journey mapping
loan portfolio management
matering sales process
foundation customer experience
Highest Qualification
Diploma
Passionate Customer Experience Of Executive | Customer Centric Specialist | Driving Client Satisfaction & Loyalty Specialist | Contact Center|Customer Retention|Credit Management |Relationship Management.Offering Remote Services -Email management/Calendar Management/Data Entry
KSh45,000 - 60,000
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