Nairobi, Nairobi Central, 11/02/2025
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Customer Services Representative.
Work Experience
2 years
Job Type
Full-Time
Employment Status
Unemployed
Gender
Male
Marital Status
Single
Age
27
Education
Diploma in building technology and a
architectural design .
Still Studying
No
Skills
.Strong communication skills;verbal and written.
.Empathetic
.Active listener.
.Creating great rapport.
.Crm software;advanced user of salesforces,avaya and five9.
.Cash and card processing.
.Telephone etiquette.
.Problem solving and resolution.
Languages
English
swahili
spanish
Dedicated and empathetic customer service representative with 2 year of experience in customer supports and 1 year in sales. Patient and highly
knowledgeable about products and services, with a determination to solve complaints at the first point of contact. Committed to delivering positive customer experiences through professional and personalized complaint handling. Proven skills in Strong communication skills;verbal and written,Upselling,Active Listening, CRM software;Advanced user of salesforces,Avaya and five9,conflict resolution, time management and resilience.Consistently exceeding expectations in fast-paced environments.
KSh20,000 - 25,000
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