Nairobi, Nairobi Central, 10/06
376 views
Job Opportunity
Job Type
Freelance
Work Setup
Office
Application Deadline
June 29,2026
Responsibilities
possess strong communication and interpersonal skills, experience interacting with customers, and the ability to resolve issues efficiently while maintaining a positive customer experience. I am proficient in computer applications, highly organized, and capable of working in fast-paced environments. My customer-focused approach, problem-solving skills, and commitment to professionalism make me well-suited for a customer service role.
Requirements & Skills
Certificate, Diploma, or Degree in a relevant field such as Business, Marketing, Customer Service, or ICT.
Previous experience in customer service, sales, call center operations, or client support is an advantage.
Basic computer literacy and familiarity with office software.
Ability to communicate effectively in person, by phone, email, or chat.
Good understanding of customer service principles and practices.
Ability to work flexible hours and handle multiple tasks.
Minimum Qualification Requirements
Previous experience in customer service, sales, call center operations, reception, or client support is an added advantage.
Excellent verbal and written communication skills.
Strong interpersonal and customer relationship management skills.
Basic computer proficiency, including Microsoft Office applications and email communication.
Good problem-solving and conflict-resolution abilities.
Ability to work in a fast-paced environment and handle multiple tasks.
Strong organizational and time-management skills.
Professional, patient, and customer-focused attitude.
Ability to work independently and as part of a team.
Minimum Experience
less than 1 year
Customer Care Service involves assisting customers by providing information, answering inquiries, resolving complaints, and ensuring customer satisfaction. A Customer Care Representative serves as the primary point of contact between a company and its customers, helping to build positive relationships and maintain a high standard of service.
KSh 30,000 - 35,000
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