Alex Job Vacancy

Front desk staff: Check guests in/out, handle reservations, answer questions, and resolve guest concerns. Housekeeping staff: Clean and maintain guest rooms and public areas, replace supplies, and report maintenance issues. Food and beverage staff: Prepare or serve food and drinks, maintain cleanliness, and provide good customer service. Kitchen staff: Prepare meals, follow food-safety standards, and maintain kitchen hygiene. Maintenance staff: Repair and maintain hotel equipment, rooms, plumbing, electrical systems, and other facilities. Security staff: Protect guests, employees, and hotel property and respond to safety incidents. Managers/supervisors: Coordinate staff, maintain service standards, manage operations, and address complaints.

Requirements: Basic education or relevant hotel/hospitality training Good communication skills Ability to work in shifts, including weekends and holidays Professional and neat appearance Good customer-service attitude Ability to work as part of a team Physical ability to perform job duties Previous hotel experience is an advantage Important Skills: Communication and listening Customer service Teamwork Time management Problem-solving Attention to detail Cleanliness and hygiene Patience and friendliness Ability to work under pressure Basic computer skills Honesty and reliability

Minimum Qualifications for Hotel Workers KCSE certificate or equivalent secondary education. A certificate or diploma in Hospitality, Hotel Management, Food & Beverage, or a related field is an advantage. Basic English communication skills. Good customer-service and interpersonal skills. Ability to work shifts, weekends, and public holidays. Relevant work experience is preferred but may not be required for entry-level positions. Good personal hygiene, a professional attitude, and reliability.