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Nairobi, Nairobi Central, 5 hours ago
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Job Opportunitinity
Company Name
The Elite hub
Job Type
Full-Time
Application Deadline
16th October 2026
Responsibilities
Hotel Job Responsibilities
Welcome and assist guests.
Check guests in and out.
Take reservations and payments.
Clean and maintain rooms.
Serve food and drinks.
Handle guest complaints.
Maintain safety and hygiene.
Work well with other staff.
Requirements & Skills
Requirements
Basic education or relevant training.
Good communication skills.
Customer service experience is an advantage.
Ability to work flexible hours.
Good personal hygiene and appearance.
Teamwork and reliability.
Skills
Communication
Customer service
Teamwork
Time management
Problem-solving
Patience and friendliness
Attention to detail
Ability to work under pressure
Minimum Qualification Requirements
Minimum Qualifications for Hotel Jobs
KCSE certificate or equivalent.
Basic communication skills.
Good personal hygiene and appearance.
Customer-service skills.
Relevant training is an advantage.
Previous experience may be required for some positions.
For entry-level hotel jobs, KCSE is often the minimum qualification.
Minimum Experience
less than 1 year
Hotel jobs involve providing good customer service and ensuring that guests have a comfortable, safe, and enjoyable stay. Hotel employees work in different departments such as reception, housekeeping, food and beverage, kitchen, security, and management.
Employees may be responsible for welcoming guests, making reservations, checking guests in and out, cleaning and maintaining rooms, preparing and serving food and drinks, handling payments, and responding to guests’ needs and complaints. They are also expected to maintain high standards of cleanliness, hygiene, safety, and professionalism.
Hotel work requires employees to be friendly, respectful, reliable, well-groomed, and able to work as part of a team. Some positions may require working weekends, holidays, or night shifts depending on the hotel's operating hours.
KSh 25,000 - 30,000
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