Job Opportunity

Common Hotel Jobs & Responsibilities 1. Receptionist / Front Desk Welcome and check in guests. Handle reservations and check-outs. Answer phone calls and respond to guest inquiries. Handle payments and issue receipts. Assist guests with information about hotel services. Handle complaints professionally. Maintain accurate guest records. 2. Housekeeper Clean and prepare guest rooms. Change bed linen and towels. Clean bathrooms and common areas. Restock toiletries and room supplies. Report damaged or missing items. Maintain cleanliness and hygiene standards. 3. Waiter / Waitress Welcome guests and take food and drink orders. Serve meals and beverages. Set and clear tables. Handle guest requests and complaints. Maintain cleanliness in the restaurant. Process bills and payments when required. 4. Chef / Kitchen Staff Prepare and cook meals according to hotel standards.

Requirements: High school certificate or relevant training. Previous hotel or customer service experience is an advantage. Good communication skills. Ability to work shifts, weekends, and holidays. Good personal hygiene and professional appearance. Ability to work well under pressure. Skills: Excellent customer service. Communication and interpersonal skills. Teamwork and cooperation. Time management. Problem-solving skills. Attention to detail. Friendly, respectful, and professional attitude.

Minimum Qualifications for a Hotel Job KCSE certificate or equivalent. Basic communication skills in English. Good customer service and interpersonal skills. Professional and presentable appearance. Ability to work in a team. Willingness to work shifts, weekends, and public holidays. Previous hotel experience is an advantage but not always required.