Nairobi, Nairobi Central, 04/07
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Restaurant Waiters and Waitress
Company Name
DIY Hotel
Job Type
Full-Time
Application Deadline
July 15,2026
Responsibilities
They are responsible for ensuring a positive dining experience by greeting customers, taking accurate orders, serving food and beverages, and managing payment transactions.
Requirements & Skills
Point-of-Sale (POS) System Knowledge: Proficiency with software like Toast, Revel, or micros is required to enter orders and process payments.Menu & Wine Knowledge: A strong understanding of the menu—including ingredients, daily specials, and allergy substitutions—allows you to make informed recommendations and up-sell.Basic Math Skills: Essential for calculating bills, splitting checks correctly, and handling cash or processing card tips.
Minimum Qualification Requirements
Kcse, kiswahili and english college and diploma option
Minimum Experience
less than 1 year
Customer Service: Welcoming guests, handing out menus, answering questions about ingredients, and providing recommendations.Taking Orders: Accurately recording food and beverage orders (either manually or via POS systems) and relaying them to the kitchen or bar.Serving: Carrying trays, delivering food and drinks to tables, and making sure orders are correct and presentable.Table Maintenance: Clearing dirty dishes, refilling water glasses, and resetting tables for the next guests.Billing: Preparing itemized bills, collecting payments (cash or card), and handling cash registers.
KSh 25,000 - 30,000
Safety tips
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