Business Manager _Car Hire Services

1.Managing day-to-day car hire operations, including bookings, reservations, vehicle dispatch and returns. 2.Handle customer inquiries, quotations, client onboarding and customer service. 3.Ensuring all hire agreements, customer identification documents, vehicle inspection reports and payment records are properly completed and kept. 4.Monitor vehicle movement, rental periods, condition and return dates. 5.Follow up on payments, deposits, balances, overdue rentals and outstanding customer obligations. 6.Supervise drivers, vehicle attendants and support staff where applicable. 7.Coordinate vehicle cleaning, servicing, maintenance, repairs and inspections. 8.Marketing the business and bringing in individual, corporate and repeat clients. 9.Keeping proper records of bookings, revenue, expenses, client details and vehicle status. 10.Preparing weekly and monthly reports on collections, bookings, fleet utilisation, expenses, vehicle condition and business growth.

1.Previous experience in car hire, transport, logistics, fleet management, sales, hospitality, customer service or general business management. 2.Strong sales, negotiation and customer relations skills. 3.Ability to meet monthly revenue targets. Good record-keeping and basic computer skills. 4.Digital marketing skills, including management of social media accounts [e.g Facebook, Instagram, TikTok,] Google Business Profile and Online advertising. 5.High level of honesty, discipline and accountability. 6.Website management skills e.g. [WordPress or similar] 7.Search Engine Optimization [SEO] skills to improve online visibility and generate bookings. 8. Content creation skills- mobility to produce attractive photos, videos, and promotional materials. 9. A valid driving license with a clean record [preferably Class B/ appropriate class] 10. Good written and verbal communication skills 11. Proactive, honest, responsible and able to work with minimal supervision

1. Diploma or Degree in business management, sales & marketing, fleet management, logistics, transport management, Digital Marketing, Information Technology, or any related field. 2. At least 3 years relevant experience in car hire, fleet operations, business management, sales or digital marketing. 3. Proven experience in managing social media accounts and or/a website with demonstrable results. 4.A valid driving license is required. 5. Experience in the automotive, transport or hospitality industry will be an added advantage