Nairobi, Nairobi Central, 15/08
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Customer Service
Company Name
Nature's way
Job Type
Full-Time
Career Level
Middle
Application Deadline
30days
Responsibilities
Handling customer complaints and troubleshooting issues with products or services
Following up with clients or customers by phone, web chat or email to check that they’re still satisfied with their purchases or services received
Requirements & Skills
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Persuasion: Persuading others to change their minds or behavior.
Minimum Qualification Requirements
High school,diploma and general education required.
Must have an ID
Strong soft skills and communication skills.
Minimum Experience
1 year
Providing assistance, information, and support to customers regarding products or services
KSh 20,000 - 25,000
Safety tips
- Don't pay fees for applying/interviewing
- Avoid going for an interview at an unofficial office address
- Do your research and check info about the company
- Never disclose personal info before you get a job offer
