Nairobi, Nairobi Central, 4 hours ago
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Retail Sales Customer Experience Representative
Company Name
SokoKenya Online
Job Type
Full-Time
Application Deadline
31/August/2026
Responsibilities
Are you passionate about customer service and enjoy interacting with people? We're looking for a friendly, energetic, and self-motivated Shop Attendant to join our growing retail team!
What You'll Do
1. Serve and assist walk-in customers
2. Respond to customer enquiries via WhatsApp, Facebook, Instagram & other online platforms
3. Help customers find the right products
4. Promote our products on social media
5. Coordinate customer deliveries
6. Deliver an exceptional shopping experience every day
Requirements & Skills
Has excellent communication and customer service skills
1. Is confident interacting with customers both in person and online
2. Can work with minimal supervision
3. Has basic social media skills (Facebook, Instagram, WhatsApp & Google Business Profile)
Minimum Qualification Requirements
1. Has a minimum of KCSE (Form 4) qualification
2. A Certificate or Diploma is an added advantage
Minimum Experience
less than 1 year
Store address
Nairobi • Nairobi Central
Luthuli Avenue,Rware Business Center,4th Floor,Shop 422
Closed
• Mon - Sat, 08:00-18:00
How to Apply: Send us a message in our inbox for further details.
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