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Nairobi, Nairobi Central, 02/02/2025
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Customer Service
Job Type
Full-Time
Employment Status
Unemployed
Gender
Male
Marital Status
Single
Age
25
Education
Pursued a diploma in information technology
Still Studying
No
Skills
• Safe Driving and Transportation Management
• Customer Service
• Exceptional organizational skills
• problem-solving Determined and attentive to meeting stringent deadlines
• Effective communicator and collaborative team member
• Proficient in computer usage
Languages
English
swahili
Certifications
Certificate in hiv/aids care and management.
Highest Qualification
Others
References
othienoannah@gmail.com
quickfixdigital@gmail.com
odagaphoebe@gmail.com
Dickson Otieno a highly motivated and customer-oriented Call Center Agent with experience in handling high-volume inbound and outbound calls. Skilled in customer inquiries, issue resolution, and sales support, ensuring a positive customer experience. Proficient in using CRM systems, call scripts, and troubleshooting guides to provide efficient solutions. Strong communication and active listening skills, with the ability to de-escalate complaints and exceed performance targets. He is passionate about delivering top-tier service and building long-term client relationships.
KSh20,000 - 25,000
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