Nairobi, Nairobi Central, 09/08
851 views
Job Opportunities in Nairobi
Job Type
Part-Time
Work Setup
Office
Application Deadline
1 year
Responsibilities
Maintaining accurate call records and customer information.
Conducting customer surveys and market research
Presenting products or services to customers.
Understanding customer needs and recommending suitable solutions.
Generating leads and scheduling appointments for the sales team.
Requirements & Skills
Communication Skills – Clearly explaining products or services and engaging customers effectively.
Active Listening – Understanding customer needs and concerns before offering solutions.
Persuasion and Negotiation – Convincing potential customers and handling objections professionally.
Customer Service Skills – Building positive relationships and ensuring customer
Minimum Qualification Requirements
Professional attitude and good telephone etiquette.Good verbal and written communication skills.
Fluency in English; knowledge of Swahili is often an added advantage in Kenya.
Strong customer service and interpersonal skills.
Minimum Experience
less than 1 year
Contact prospective customers through phone calls and other communication channels.
Promote and explain products or services to potential clients.
Generate and qualify sales leads.
Follow up on customer inquiries and maintain regular communication.
Handle customer questions, concerns, and objections professionally.
Close sales and achieve individual and team sales targets.
Update customer records and maintain accurate sales reports.
KSh 25,000 - 30,000
Safety tips
- Don't pay fees for applying/interviewing
- Avoid going for an interview at an unofficial office address
- Do your research and check info about the company
- Never disclose personal info before you get a job offer
