Muthoni Opportunities in Nairobi

bilities * Calling potential and existing customers to introduce products or services. * Explaining products, prices, offers, and benefits to customers. * Identifying potential customers and generating leads. * Following up with customers who have shown interest. * Persuading customers to purchase products or services. * Meeting daily, weekly, or monthly sales targets. * Answering customer questions and handling objections professionally. * Recording customer information and call outcomes. * Maintaining good relationships with customers. * Handling customer complaints and directing difficult issues to the appropriate department. * Updating sales records and preparing basic sales reports. * Working with the sales team to achieve company targets.

Excellent communication skills * Persuasion and negotiation skills * Customer-service skills * Active listening * Confidence when speaking on the phone * Good interpersonal skills * Time-management and organization * Problem-solving skills * Ability to handle rejection professionally * Teamwork * Target-oriented and self-motivated * Ability to maintain accurate customer records

KCSE certificate with at least a D (plain) or equivalent. * Good communication skills in English and Kiswahili. * Basic computer literacy. * No previous experience may be required for entry-level positions. * Sales/customer-service experience is an added advantage