1.Education – A high school certificate is often required; a diploma or degree in marketing, business, or a related field is an advantage.
2.Communication skills – Ability to speak clearly and communicate confidently with customers.
3.Customer service skills – Ability to listen to customers, understand their needs, and respond politely.
4.Persuasion skills – Ability to convince customers to buy products or services.
5.Computer skills – Basic knowledge of computers, email, CRM systems, and Microsoft Office.