Sales & Client Management
Proven in direct sales, B2B/B2C lead generation, client onboarding, and upselling. Consistently exceeded targets with a 100% client retention record through relationship-building and personalized service.
Communication & Collaboration
Strong interpersonal skills with experience educating clients, resolving pain points, and coordinating with technical teams to ensure seamless service delivery and high customer satisfaction.
Technical Proficiency
ICT diploma background with hands-on use of CRM systems for accurate data management. Holds CCNA 1 & 2 certification, demonstrating foundational networking knowledge.
Core Soft Skills
Results-driven, proactive problem-solver with excellent time management, adaptability, and a customer-first mindset.