Mombasa, Nyali, 17 hours ago
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Customer Support (A Lady)
Company Name
Euro Chain
Job Type
Part-Time
Work Setup
Remote
Application Deadline
August 10,2026
Responsibilities
Responsibilities of Customer Support:
- Respond to customer inquiries in a timely and professional manner
- Resolve customer issues and provide effective solutions
- Provide accurate information about products and services
- Process customer requests and assist with necessary actions
- Follow up on customer concerns to ensure full resolution
- Maintain clear, respectful, and professional communication at all times
- Ensure a positive customer experience throughout all interactions
- Build trust, satisfaction, and long-term customer relationships
Requirements & Skills
Skills:
- Strong customer communication and active listening skills
- Excellent problem-solving and conflict resolution abilities
- In-depth product and service knowledge
- Ability to handle and process customer requests efficiently
- Effective follow-up and case management skills
- Professional, clear, and respectful communication style
- Commitment to delivering a positive customer experience
- Relationship-building and customer retention skills
Minimum Qualification Requirements
Minimum Qualifications
- Minimum of a high school Certificate C- grade or equivalent (a diploma or bachelor's degree is an added advantage).
- Excellent verbal and written communication skills.
- Strong interpersonal and customer service skills.
- Basic computer proficiency and familiarity with Microsoft Office applications.
- Strong problem-solving and conflict resolution skills.
- Ability to work independently and as part of a team.
- High level of professionalism, integrity, and attention to detail.
- Previous customer service or call center experience is an added advantage but not mandatory.
Minimum Experience
less than 1 year
Remote Customer Service Representative (Female)
We are looking for a highly motivated and professional female Customer Service Representative, aged 22–35 years, to join our remote team and provide exceptional support to our European customers.
Requirements:
- Professional communication and customer service skills.
- Ability to work independently with minimal supervision.
- Honest, trustworthy, and highly motivated.
- Strong problem-solving and interpersonal skills.
- Previous customer service experience is an added advantage.
How to Apply:
Interested candidates should send a 2-minute video introducing themselves via WhatsApp: +.
Please note that interviews will be conducted online. Only shortlisted candidates will be contacted for the interview process.
Above KSh 50,000
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