Nairobi, Ruai, 10/04
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Customer Care Attendant
Work Experience
4 years
Job Type
Full-Time
Employment Status
Unemployed
Gender
Male
Marital Status
Single
Age
23
Previous Work Experience
Dreamport
Travel Agent
Feb 2026 - Mar 2026
Inktech solutions
Customer Care Attendant
Nov 2022 - Jan 2025
Education
Kisii high school
university of nairobi
Still Studying
No
Skills
Clear communication
problem-solving
adaptability
conflict resolution
empathy
active listening
time management and efficiency
positive attitude and emotional intelligence
multitasking
team collaboration
technical skills i.E comfort with crm systems, microsoft office, ticketing software
sales
Languages
English
swahili
Certifications
Kcse certificate
university, no degree
Highest Qualification
High School (S.S.C.E)
Dedicated Customer Care Attendant with over 4 years of experience delivering exceptional support in fast-paced retail and telecom environments. Excel in active listening, empathy and quick problem solving to resolve customer queries and achieve 95%+ satisfaction scores. Proven track record of reducing complaints by 25% through effective communication and conflict resolution. Seeking to bring my passion for customer loyalty and strong CRM skills to any organisation I work for.
KSh35,000 - 45,000
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