Nairobi, Ruaraka, 23/08/2024
1 views
Customer Care
Work Experience
2 years
Job Type
Full-Time
Employment Status
Self-Employed
Gender
Female
Marital Status
Single
Age
24
Previous Work Experience
malindi subcounty hospital
accounts front desk associate
Mar 2024 - Jul 2024
Education
Kenya Medical Training College, Mombasa —Diploma in clinical medicine and surgery
March 2020 - January 2024
Still Studying
No
Skills
● Customer Service: Providing excellent customer service experience
● Technical skills: Proficiency in Microsoft Office Suite
● Communication: Clear and effective verbal and written communication
● Problem solving: Handling complaints and resolving issues efficiently
● Time management: Managing multiple tasks and calls
Languages
english
swahili
Certifications
computer
first aid
stop the bleed course
Highest Qualification
Diploma
References
Nellius Njoki
Front Desk Associate, Royal Beauty and Supplies
Eunice Mitsanzi
Nhif Accounts Clerk, Malindi Sub County Hospital
As a dedicated and empathic customer care personnel, I bring experience in creating positive customer experiences through clear communication and problem solving. With almost two years of experience in providing excellent customer service and administrative support.Profecient in handling high volumes of incoming calls, scheduling appointments and maintaining an organised and welcoming environment. Very skilled in using office management software. My approach is rooted in patience, active listening and genuine commitment to resolving issues efficiently.Im passionate about helping others and consistently seek ways to improve the customer journey. Ready to bring my skills and warmth to a team that values exceptional service.
KSh15,000 - 20,000
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