Nairobi, Embakasi, masaa 2 yaliyopita
1 maoni
Debt Collectors
Jina la kampuni
Calm recoveries limited
Aina ya kazi
Wakati wote
Mpangilio wa Kazi
Hybrid
Kiwango cha Kazi
Katikati
Tarehe ya mwisho ya Maombi
may 4 ,2026
Majukumu
Contact debtors via calls, SMS, email, and letters
Follow up on overdue accounts
Negotiate repayment plans (PTPs)
Monitor payment progress and account status
Meet collection targets and conversion rates
Update and maintain accurate records
Ensure legal and ethical compliance
Prepare reports on collections and performance
Conduct skip tracing for unreachable debtors
Handle disputes and escalate when necessary
Maintain professionalism and customer relationships
Ujuzi Unaohitajika
Communication skills (verbal and written)
Negotiation and persuasion skills
Active listening
Emotional intelligence and empathy
Problem-solving ability
Resilience and stress tolerance
Time management
Attention to detail
Data entry and system skills
Analytical thinking
Conflict resolution
Customer service skills
Integrity and professionalism
Adaptability and flexibility
Goal-oriented mindset
Mahitaji ya chini ya Kufuzu
Diploma in business management,cpa,ccp a degree will be an added advantage
Uzoefu wa chini
Mwaka moja
A debt collection job involves recovering overdue payments from customers on behalf of a company or client. The role includes contacting debtors, negotiating repayment plans, following up on commitments, and updating account records. Debt collectors are expected to meet collection targets while maintaining professionalism, adhering to legal guidelines, and handling customers with empathy and firmness.
KSh 15,000 - 20,000
Vidokezo vya Usalama
- Usilipe ada ya kutuma maombi ya kazi/kufanyiwa mahojiano
- Epuka kwenda kwa mahojiano katika anwani isiyo rasmi ya ofisi
- Fanya utafiti wako wa kina na uangalie habari kuhusu kampuni
- Usiwahi kufichua maelezo ya kibinafsi kabla ya kupata ofa ya kazi
