Operations Administrative Assistant

- Assist with daily office administration and record keeping. - Maintain and update model, client, and agency records. - Follow up with models regarding training, castings, bookings, and agency requirements. - Respond to basic inquiries via WhatsApp, email, and social media. - Assist in scheduling meetings, training sessions, and appointments. - Provide administrative and coordination support to the Agency Director. - Help prepare reports, documents, and operational updates. - Support agency activities, events, castings, and photoshoots when required. - Run occasional business-related errands. - Monitor and follow up on assigned tasks to ensure timely completion. - Maintain professionalism, confidentiality, and effective communication at all times. - Perform other reasonable duties assigned to support smooth agency operations.

KCSE Certificate (minimum grade D+ or equivalent). Basic computer literacy and ability to use email, internet, and office applications. Good communication skills in English and Swahili. Ability to work professionally with clients, models, and colleagues. Strong organizational skills and attention to detail. Willingness to learn, take initiative, and follow instructions. Must be reliable, honest, and able to maintain confidentiality. Previous office, customer service, administrative, or coordination experience is an added advantage but not required. Must be available to work in Nairobi and occasionally attend agency events, trainings, or assignments when required.

Minimum KCSE certificate; certificate, diploma, or relevant training is an added advantage. Good written and verbal communication skills in English and Swahili. Basic computer skills, including Microsoft Office, Google Workspace, email, and internet use. Familiarity with WhatsApp and social media platforms. Strong organizational and time-management skills. Ability to multitask and work with minimal supervision. Professional, reliable, and punctual. Good interpersonal and customer service skills. Attention to detail and ability to maintain accurate records. Willingness to learn and take initiative. Ability to handle confidential information responsibly. Residing within reasonable commuting distance of the workplace is an added advantage.